Shipping policy

Shipping Policy ( For Scrubs Only, NOT APPLICABLE TO ANY OTHER PRODUCTS  Or WHOLESALE PURCHASE  )

We have put a lot of focus on making sure the items get delivered to our customers as quickly as possible. Currently all our products are sent via Australia post.

Processing Time For Scrubs ( For Scrubs Only, NOT APPLICABLE TO ANY OTHER PRODUCTS  Or WHOLESALE PURCHASE  )

We will process your order in 1- 2 business days. Orders placed Friday-Sunday will be shipped out on Monday.

 Shipping cost For Scrubs ( NOT APPLICABLE TO ANY OTHER PRODUCTS  Or WHOLESALE PURCHASE  )

Australia Wide Standard Shipping cost Per order is $ 10.99  (Non Refundable)

Australia Wide Express Shipping cost Per order is $ 14.99  (Non Refundable)

Standard Shipping cost to other countries depends on order value and is calculated at Checkout 

Delivery time( For Scrubs Only, NOT APPLICABLE TO ANY OTHER PRODUCTS  Or WHOLESALE PURCHASE  )

Standard delivery time estimate within Australia  is 6-10 working days depending on the location. Standard delivery time estimate to New Zealand is 10-15 days .Please bear in mind that we are only provided with an estimated delivery date from our carriers. On a rare occasion, these packages can arrive outside of the estimated time frame depending on delivery location and other factors like Natural calamities,Political disruptions,Logistics service provider related challenges,Product lost in transit,Regional or national holidays which are considered as delivery holidays, Bad weather,Transportation delays,Other unforeseen circumstances or events beyond the control of X Suture or logistics service provider.For further information please visit Australia Post website at https://auspost.com.au/

Order tracking ( For Scrubs Only, NOT APPLICABLE TO ANY OTHER PRODUCTS  Or WHOLESALE PURCHASE  )

Once your order is processed and dispatched we will sent you an email with tracking id and details . Currently all our products are sent via Australia post.You can track you order by visiting Australia Post website at https://auspost.com.au/ please use the  details provided in the email dispatch email you received .

International Delivery  ( For Scrubs Only, NOT APPLICABLE TO ANY OTHER PRODUCTS  Or WHOLESALE PURCHASE  )

 X Suture delivers products within Australia ,New Zealand , UK and US only . 

If you need any further help please contact us at support@xsuture.com.au